Experience

📅 February 2025 - October 2025

📍 Remote

Client Success Lead: Developed and executed client success strategies while managing key account relationships, collaborating on digital marketing initiatives, and supporting company growth through cross-functional process optimization.

Product & Operations Analyst: Performed product testing and quality assurance while analyzing performance metrics to drive operational efficiency, documenting technical specifications, and supporting marketing initiatives with data-driven insights on brand positioning.

**COMPANY CLOSED DUE TO FUNDING**

📅 February 2025 - October 2025

📍 Remote / *Hybrid

Web Content Specialist: Led the consolidation of three legacy websites into a unified CMS while optimizing content with SEO best practices, collaborating with university stakeholders to enhance user experience, and developing templates and style guides to ensure brand consistency.

*Resident Assistant: Supervised residents and enforced housing policies while planning community-building programs, managing emergencies and conflict resolution, and advancing to CORE RA to oversee staff scheduling, building operations, and peer support.

Web Assistant Internship: Maintained content across multiple legacy websites and microsites while creating landing pages and academic program listings, tracking site performance metrics across four systems, and performing quality checks to uphold template and style guide standards.

Learn more about the projects I contributed to/led during my time at Xficient & Commonwealth University.

Explore Projects →