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Marketing & Operations
Web content strategist and client success lead with a background in digital media, communications, and startup operations.
Web content strategist and client success lead with a background in digital media, communications, and startup operations.
SELECTED WORK
SELECTED WORK
HIGHER EDUCATION
Web Content Strategy
Web Content Strategy
STARTUP COMPANY
Client Success & Operations
Client Success & Operations
HR MANAGED SERVICES
Account & Client Support
Account & Client Support
ABOUT
ABOUT
I'm Jacob — a web content specialist and client success lead based in Pennsylvania. I hold a BA in Mass Communications from Commonwealth University, focused on emerging digital media.
I am passionate with developing strategy, storytelling, and operations — whether that's managing digital properties or leading client relationships at startups.
EXPERIENCE
EXPERIENCE
NOW — Account Services Specialist at Baker Tilly Vantagen
PREV — Benefits Operations Specialist at Baker Tilly Vantagen
PREV — Client Success & Operations Lead at Xficient Inc.
PREV — Product & Operations Analyst at Xficient Inc.
PREV — Web Content Specialist at Commonwealth University
TESTIMONIALS
TESTIMONIALS
You were a huge help to me and our team on the website project—we wouldn’t be where we are without you. I can’t say enough about how great it was to have your support from your time as an intern and student worker through the website consolidation effort.
— Steve Filipiak, Associate Director of Web and Digital Strategy
Commonwealth University of Pennsylvania
You were an essential part of so much that we've accomplished over the past two years. Your work will have a lasting impact and we're all very grateful for your dedication!
— Ryan McNamara, Senior Director of Marketing & Brand Management
Commonwealth University of Pennsylvania
Jacob consistently demonstrates a positive and professional demeanor in his work. He is highly motivated, dependable, and takes pride in delivering quality results. His strong work ethic and collaborative approach make him a trusted and valued professional to work with.
— Alyssa Munley, Manager of Participant Services
Baker Tilly Vantagen
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